Return Policy

You may request a return within 30 calendar days after your order is marked delivered by the shipping carrier.

Return eligibility

Returned items must be unused, unwashed, and in their original condition and packaging, with any tags or labels attached. Please keep your receipt or other proof of purchase. Items that do not meet these conditions may not be accepted.

Start a return

Email Orders@havana1960.com within the 30-day return window. Include your order number and the item or items you want to return. If the return is authorized, we will send the return instructions and return address. Items sent back without prior authorization may not be accepted.

Return shipping

Customers are responsible for return-shipping costs. Havana 1960 can provide a return shipping label upon request; if we provide the label, the return-shipping cost remains the customer's responsibility. We recommend using a trackable shipping service.

Damaged, defective, or incorrect items

Please inspect your order after delivery. If an item is damaged, defective, or incorrect, contact Orders@havana1960.com as soon as possible with your order number so we can evaluate the issue and help resolve it.

Refunds

We will notify you after we receive and inspect your return. If approved, the refund will be issued to the original payment method. Original shipping charges are not refundable unless required by law. Your bank or card provider may require additional processing time.

Exchanges

We do not process direct exchanges. To choose another item, complete the return process and place a new order.

European Union cooling-off period

If merchandise is shipped into the European Union, any mandatory cancellation or return rights that apply to the order remain available in addition to this policy.

Questions

Email Orders@havana1960.com.