Frequently Asked Questions
Can I buy one towel or one sheet?
Yes. Many Havana 1960 products are available as an individual piece, while others are sold in clearly labeled multipacks. Check the product title, selected option, and pack information to confirm exactly what is included.
How do I choose the right bedding or towel option?
Start with the product description and the option names shown on the page. They identify the available piece, size, color, firmness, or pack format. If you are unsure, email Orders@havana1960.com before ordering.
What is the difference between percale and sateen?
Percale and sateen refer to different weave structures. Percale typically feels crisp and matte, while sateen typically feels smoother with a subtle sheen. Refer to each product page for the verified material and weave information available for that item.
How should I care for my bedding and towels?
Always follow the care label attached to the product, because instructions can vary by material and construction. Avoid assuming that one washing method applies to every item. Contact Customer Support if you need help with a specific product.
Do you offer wholesale or hospitality purchasing?
We welcome inquiries from hosts, rental properties, and hospitality businesses. Product availability, quantities, pricing, and terms vary. Visit our Wholesale & Hospitality page and tell us what you are considering.
Is there a minimum order for wholesale purchases?
Minimums and availability can vary by product. Send the product names, quantities, destination, and timing you are considering to Orders@havana1960.com for review.
Do you offer free shipping?
We offer free standard shipping on orders of $99 or more within the contiguous United States. Available shipping options and charges are shown at checkout.
What is your return policy?
Eligible unused items may be returned within 30 days after the carrier marks the order delivered. Customers pay return shipping; Havana 1960 can provide a return label on request, and the label cost remains the customer's responsibility. Review the full Return Policy before sending anything back.
What should I do if my order is damaged, defective, or incorrect?
Email Orders@havana1960.com as soon as possible with your order number and details about the issue. Our team will review it and explain the next step.
Where can I find product specifications or sourcing information?
Verified details differ by product and appear on the relevant product page when available. If a specification is important to your purchase and is not listed, contact us before ordering so we can check the available product information.